Hard Constraints Drive AI Adoption
by Brian Balfour on August 17, 2025
The rise of ChatGPT as a new distribution platform represents a rare growth opportunity that follows predictable platform cycles. Companies that recognize and capitalize on this early will gain significant competitive advantages.
The Four-Step Platform Cycle
Step 0: Market Conditions
- Consensus emerges about a new category (AI chat platforms)
- No clear winner yet established
- 5-7 major players battling for dominance (OpenAI, Claude, Gemini, etc.)
- Fierce competition with massive capital investment
Step 1: Identifying the Moat
- Platform identifies its key defensibility mechanism
- For ChatGPT, the moat appears to be context and memory
- "The actual difference maker is which one has more of your context"
- "The more you use it, the more it's able to store memory around you which feeds more personalized context"
- Platform needs to press this advantage as quickly as possible
Step 2: Opening the Platform
- Platform creates a third-party ecosystem to accelerate growth
- Offers developers access to distribution in exchange for building on the platform
- Provides incentives to bring more users and use cases to the platform
- Creates a "gold rush" period of opportunity for early adopters
Step 3: Closing for Control and Monetization
- Platform eventually restricts access in predictable ways:
- Shutting down third-party access entirely
- Developing first-party applications for high-value use cases
- Suppressing organic distribution to push toward paid mechanisms
- This cycle is accelerating: "The cycles seem to be getting shorter and shorter"
Strategic Implications
You Must Play the Game
- "It ends up being a prisoner's dilemma - there is no opting out of the game"
- If you don't participate, competitors will gain advantage on new platforms
- Customer expectations will shift to include these new experiences
- Better to be early than late, especially for startups
How to Choose Which Platform to Bet On
- Prioritize retention over user count: "The better signal is retention and depth of engagement than pure MAU"
- Consider user quality and monetization potential: Like iOS vs Android - fewer users but higher revenue
- Analyze the value exchange: What are they giving you to incentivize development?
- Evaluate scale: All else equal, choose the platform with greater momentum
Different Strategies Based on Company Stage
- Late-stage companies: Can afford to place multiple bets and wait to see which platform wins
- Startups: "For startups it's a totally different ballgame - you have to choose one and go all in"
- All companies need an exit strategy: "Immediately need to move towards figuring out what's my exit plan"
Building Long-Term Defensibility
- Own important parts of the user experience or workflow
- Accumulate specialized data and context the platforms don't have
- Create micro-network effects that aren't dependent on the platform
- Plan for the inevitable closing of the platform from the beginning
Why ChatGPT Will Likely Win
- First to implement memory features
- Investing heavily in context connectors
- Shows superior retention metrics compared to competitors
- Demonstrates the rare "smile curve" in retention (usage increases over time)
- Already forming preferred partnerships with major companies
- Has approximately 10x the MAUs of competitors like Claude
This emerging distribution opportunity represents the first major new growth channel in years, creating space for startups to potentially disrupt incumbents before they can adapt.