AI Can't Replace Differentiation Thinking
by John Zorotsky on July 13, 2025
Jake Knapp and John Zorotsky believe that slowing down at the beginning of product development dramatically increases your chances of success. After working with hundreds of teams, they've observed that the most successful products share a common element: clear differentiation that resonates with customers.
The foundation sprint is a structured 10-hour process (typically spread over two days) where founding teams align on fundamentals before building anything. This approach emerged from their experience at Google Ventures and now Character Capital, where they noticed early-stage teams often lacked clarity on basic questions that would determine their success.
"We would have a conversation with founders and ask, 'I'm almost embarrassed to ask this question, but who exactly is your target customer?' And three co-founders would have three different answers," explains Jake.
Their framework addresses two common failure modes they've observed: "There's one failure mode which is they don't know what that set of basics are, then there's this other failure mode where they never test."
The Counterintuitive Value of Restraint
The foundation sprint deliberately delays building and prototyping, which feels unnatural to many founders and engineers eager to start coding. This restraint serves a critical purpose: preventing teams from prematurely committing to solutions before understanding their unique value proposition.
"One phenomenon we've seen when teams are building things really quickly with AI is that the more AI-generated or assisted they are, the more generic they tend to turn out," John explains. "Put yourself in a situation where you can slow down and do some hard thinking, some deep thinking about what's actually going to make your product unique. Going fast can actually slow you down in the long run."
This insight is particularly relevant in the AI era, where prototyping is faster than ever. The easier it becomes to build something that looks polished, the more important it is to first determine what you should build and how it will stand out.
The Three Phases of Foundation
The foundation sprint consists of three phases:
- Basics: Identifying your customer, their problem, your competition, and your advantages
- Differentiation: Determining how you'll stand out in the market
- Approach: Selecting the implementation path that best delivers on your differentiation
The output is a founding hypothesis that follows this structure: "If we solve [problem] for [customer] with [approach], we think they'll choose it over competitors because of [differentiator 1] and [differentiator 2]."
For product teams, this provides a clear decision-making framework that aligns everyone around what matters most. Instead of endless debates about features or implementation details, teams can evaluate options against their differentiation strategy.
Working Alone Together
A key technique in the foundation sprint is "work alone together," where team members silently write their own answers to questions before sharing and voting. This approach prevents groupthink and ensures everyone's perspective is considered.
"The moment where you immediately start to see value is when everyone on the team is writing down their answers to these questions and then people put their heads up and look at what everyone else has written and they realize, 'Oh, that's not what I would have said' or 'I didn't think of that one,'" Jake notes.
This structured decision-making process allows teams to move through conversations quickly while still capturing diverse viewpoints. It's particularly valuable for foundational questions where alignment is critical but often assumed rather than explicitly established.
From Hypothesis to Evidence
The foundation sprint is just the beginning. Teams follow it with design sprints where they build prototypes to test their hypothesis with real customers. This creates a rapid learning cycle where teams can quickly determine if their differentiation strategy resonates.
For product leaders, this approach offers a way to validate strategic decisions before significant investment. For individual contributors, it provides clarity about what matters most in the product they're building and why certain trade-offs are being made.
The foundation sprint isn't about slowing down indefinitely—it's about investing 10 hours upfront to save months of building the wrong thing. As John puts it: "What can feel slow in the hour-to-hour actually can really speed you up in the weeks and months timescale."