Problem-Solution-Result Resume Format

The "Problem-Skills-Results" Resume Framework for Experienced Professionals

Chip Conley shares a powerful alternative to traditional bullet-point resumes that helps experienced professionals showcase their value, particularly when transitioning careers or facing potential age bias.

Core Framework Elements

Focus on problem-solving narratives rather than role descriptions
Structure each example as a mini-case study with three components:
1. Thorny Problem: Describe a complex challenge you faced
2. Skills Applied: Detail the specific capabilities you used to address it
3. Measurable Results: Clearly articulate the outcome and impact

Why This Approach Works

Shifts focus from titles and chronology to demonstrated problem-solving ability
Highlights transferable skills that transcend specific industries or roles
Creates conversation starters for interviews rather than dry lists of responsibilities
Demonstrates pattern recognition and wisdom gained through experience
Shows adaptability and learning rather than just accumulated years

Implementation Tips

Select 3-5 significant challenges that showcase different capabilities
Keep each problem-skills-results paragraph concise (approximately 250 words)
Use specific metrics and outcomes whenever possible
Choose examples that demonstrate your ability to navigate complexity
Include both technical and interpersonal/leadership challenges
Frame problems in terms relevant to the role you're seeking

When To Use This Approach

When transitioning to a new industry or role type
When competing against candidates with more directly relevant experience
When your career path has been non-linear or unconventional
When applying for roles requiring strategic thinking and problem-solving
When you want to highlight wisdom gained through experience

This approach is particularly valuable for mid-career professionals and those facing potential age bias, as it reframes experience as a strategic asset rather than just accumulated time.